Refund, Cancellation and Delivery Policy
Effective date: 20 July 2026
Digital delivery
After Razorpay confirms a successful payment, the purchased PDF is sent to the delivery email supplied at checkout, normally within 24 hours. Check spam and promotions folders. If delivery fails, email orders@krishspeaks.in with the Razorpay payment reference and delivery email.
Cancellations
A pending or failed payment does not create a completed order. Because fulfilment of a digital product can begin shortly after successful payment, an order cannot ordinarily be cancelled after payment confirmation.
Change-of-mind refunds
No refund is offered merely because a buyer changes their mind after successful delivery or access to the PDF.
When we will help
A replacement, correction or appropriate refund will be provided where required for a duplicate charge, confirmed payment with failed delivery that cannot be resolved, a corrupted or incorrect file, a material mismatch between the supplied product and its description, or another remedy required by applicable law.
How to request support
Contact the support email within seven days of the problem and include the payment reference, purchase date, delivery email and a short description. Never send an OTP, UPI PIN, CVV or banking password.
Seller: Gokulakrishnan Ravindren / Krish Speaks
Address: 67, NGO Colony, Dindigul – 624005, Tamil Nadu, India